An Expert Team

Providing an exceptional patient experience.

Our Mission

To lead the global clinical trial performance improvement market by efficiently managing the patient experience, through highly-personalized patient-centric services, unrivaled processes and our team of professional experts. We streamline communication and coordination among clinical trial patients, sites and stakeholders. We develop mutually beneficial, long-term relationships with clients and vendors who share our dedication and vision to humanize the patient experience while providing a reasonable return on investment.

We work in a collaborative and supportive environment which recognizes individual accomplishments and provides opportunity for continuous personal and professional growth. Our gracious and attentive people are empathetic advocates who bring the best of genuine hospitality and trust to the clinical trial community and those it serves.

Scott Gray

Scott Gray

President & CEO

Brent Snyder

Chief Information Officer

Joy Arnold Chief Compliance Officer

Joy Arnold

Chief Compliance Officer

Trish Maguire

Senior Director,
Operations

Pam Guthrie

Director,
Sales & Marketing

Colleen

Colleen Simmers

Director,
Human Resources

Will Wing

Director,
Innovation & Feasibility

Christopher Morgan

Controller

Melissa Burnham

Senior Strategic
Account Manager

Bjorn Wester

Global Client Services Manager

Cole Brodsky

Global Client Services
Manager

Craig Popovich

Study Implementation Manager

Connor Eonta

Senior Privacy and Cybersecurity Manager

Sydney Canzano - Employee

Sydney Canzano

Senior Contracts and Procurement Manager

Emily Rodgers

Senior Product
Development Manager

Shivani Ghaghada

Accounting Services
Manager

Jennifer Schweibinz

Jennifer Schweibinz

Sales Support
Specialist

Suzanne Hamberger

Suzanne Hamberger

Sales & Marketing
Specialist

Laura Christman

Recruiting Specialist

Jasmine Warren

Human Resources
Specialist

Heather Ezzell

Senior Global
Study Manager

Manfred Li

Global Study
Manager

Veronica Santiago

Global Study
Manager

Megan Schmidt

Global Study
Manager

Team member photo

Susanne Albaitis

Global Study
Manager

Lauren Kennedy

Global Study
Manager

Caroline Markabawi

Global Study
Manager

Kelsey Johnson

Kelsey Johnson

Associate Global
Study Manager

Kelly Ibezim - Employee

Kelly Ibezim

Associate Global
Study Manager

Donna Brumback

Field Manager

Magdalena Flores

field manager

Maru Machado

Associate Field
Manager

Kelly Post

Clincierge Coordinator

Stephanie Stewart

study start-up lead

Joseph Wetherell

Study Start-up Lead

Carolyn Mullen

Study Start-Up Lead

Blong Vang

Study Start-Up
Associate

Megan Laraby

Implementation Administrative Assistant

Julie Mandel

Julie Mandel

Budget Analyst

Cory Leone

Payment Coordinator

Emily Falk

SENIOR
ACCOUNTANT

Amy Perlingiero

Amy Perlingiero

Accounts Payable
Specialist

Jennifer Hunt

Accounts Receivable
Specialist

Jon Meley

Jon Meley

Accounts Receivable
Specialist

Clincierge to Host Patient Experience Panel at BIO International 2022

Bart Evans

Accounting specialist

Team Member Photo

Hannah Lee

Accounting Assistant

Valerie Cloutier Hiring Our Heroes

Valerie Cloutier

Legal Assistant

Sandra Stevens

Sandra Stevens

Quality & Risk
Analyst

Shari Jackowski

Shari Jackowski

Regulatory Project
Specialist

Jaimy Saji

Procurement
Specialist

Alexis Lynch

IT Generalist

Dylan Evans - Employee

Dylan Evans

Associate Product Development Manager

Ben Martinez - Employee

Ben Martinez

Technical Lead

Sean Goodrich

Sean Goodrich

QA & Reporting
Specialist

Kat Wooters

Kat Wooters

Administrative
Assistant

Brendan Demas

Human Resources
Assistant

Judy Gavidia Hiring our Heroes

Judy Gavidia

Sales and Marketing
Executive Assistant

Join our team

Do you want to make a positive impact and improve lives? Do you like to solve problems? Do you work well in a collaborative environment?

If so, we want to hear from you.

Our Clincierge Coordinators Make Our Service Unique

With travel coordinators in over 40 countries, patients and caregivers receive support from an expert who speaks their language and is familiar with local obstacles and requirements.

The majority of our global Clincierge Coordinators are independent contractors.
We source experts from over 40 countries to provide superior support and service.

Learn More About Improving Your Clinical Trials

Voice of the Patient Research

View the results of our recent research to explore how effective patient support strategies can reduce barriers, increase retention, and improve outcomes in rare disease clinical trials in our latest eBook.

Voice of the patient