patient engagement

Practical Tips to Boost Clinical Trial Participation and Retention

Practical Tips to Boost Clinical Trial Participation and Retention

Featured on ACRPnet.org: Looking for ways to increase participation in your clinical trials? First, stop calling participants “subjects,” says Scott Gray, CEO of Clincierge, whose organization just released a research report, “Voice of the Patient,” examining the patient experience in clinical trials of rare diseases. “They are volunteers, they are human beings,” Gray says.

Technologys Role in the Patient Experience

Technology’s Role in the Patient Experience

Healthcare and technology have always gone hand-in-hand. In fact, some of medicine’s earliest innovations are the most enduring. For clinical trials, the convergence of healthcare and technology creates a constant stream of innovation in the pursuit of novel treatments and therapies. Likewise, the pandemic and subsequent growth of decentralized trials demonstrate how technology can play an essential role in the patient experience.

SCRS Talks How the Clinical Treatment Act is Increasing Diverse Access to Trials

SCRS Talks Podcast: How the Clinical Treatment Act is Increasing Diverse Access to Trials

In January 2022, the U.S. enacted legislation supporting our industry’s ability to sponsor more diverse, equitable, and inclusive clinical trials via the Clinical Treatment Act.  This law aims to create equal and increased access to clinical trials for more than 76 million Americans enrolled in Medicaid. SCRS sat down with Scott Gray, CEO of Clincierge, …

SCRS Talks Podcast: How the Clinical Treatment Act is Increasing Diverse Access to Trials Read More »

Medicaid Mandate 2022: Striving for Equitable Access to Clinical Trials

Medicaid Mandate 2022: Striving for Equitable Access to Clinical Trials

Featured in Pharmaceutical Outsourcing, Scott Gray, CEO discusses changes to the Medicaid program and the impact it has on clinical trial participation. On Jan. 1, 2022, coverage of all “routine costs” associated with clinical trial participation became guaranteed for Medicaid beneficiaries through the Clinical Treatment Act. For clinical trial sponsors and clinical research organizations (CROs), …

Medicaid Mandate 2022: Striving for Equitable Access to Clinical Trials Read More »

voice of the customer feedback

4 Ways to Drive Better Voice of the Customer Feedback

Featured in CMSwire, Alexis Lynch, Senior Marketing Manager, discusses the techniques Clincierge utilizes to gain insight into patient feedback and preferences in clinical trials. Companies are increasingly relying on feedback from Voice of the Customer (VoC) programs to deliver better service, improve marketing efforts, improve customer loyalty and provide faster customer resolution. The article explores …

4 Ways to Drive Better Voice of the Customer Feedback Read More »

Medicaid clinical trials routine costs

Medicaid Coverage of “Routine Costs” for Clinical Trials

Featured in Applied Clinical Trials, Scott Gray, CEO discusses changes to the Medicaid program and the impact it has on clinical trial participation. On Jan. 1, 2022, coverage of all “routine costs” associated with clinical trial participation became guaranteed for Medicaid beneficiaries through the Clinical Treatment Act. For clinical trial sponsors and clinical research organizations …

Medicaid Coverage of “Routine Costs” for Clinical Trials Read More »

Practical Approach to Clinical Trial Diversity

A Practical Approach to Clinical Trial Diversity

In an article featured in BioProcess International, Scott Gray, CEO, discusses a practical approach to achieving inclusive representation in clinical studies. Life-science companies can attract large, diverse participant pools by reaching patients where they live, providing targeted and meaningful messaging about the benefits of trials and offering ongoing assistance.

cross-border travel logistic challenges in global studies

Overcoming the Logistics Challenges of Global Studies

In the Fall issue of Clinical Researcher, Scott Gray, CEO discusses how cross-border travel creates significant complexity for trial sponsors and clinical research organizations (CROs), who must contend with complicated travel logistics, participant and family unease, international regulatory compliance, and more. Although many of these challenges have been brought to light in recent years, COVID-19-era travel restrictions have only exacerbated these issues.

Voice of the Patient Research

View the results of our recent research to explore how effective patient support strategies can reduce barriers, increase retention, and improve outcomes in rare disease clinical trials in our latest eBook.

Voice of the patient