patient-centric trial

Understanding Clinical Trials: Frequently Asked Questions

Understanding Clinical Trials: Frequently Asked Questions

Are you new to the healthcare industry and want to learn more about clinical trials? Or are you curious about the specifics of patient care during clinical trials? Clinical trials are often complex studies that span multiple years, with a wide variety of professionals taking an active role. This blog breaks down the critical stages …

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Medicaid Mandate 2022: Striving for Equitable Access to Clinical Trials

Medicaid Mandate 2022: Striving for Equitable Access to Clinical Trials

Featured in Pharmaceutical Outsourcing, Scott Gray, CEO discusses changes to the Medicaid program and the impact it has on clinical trial participation. On Jan. 1, 2022, coverage of all “routine costs” associated with clinical trial participation became guaranteed for Medicaid beneficiaries through the Clinical Treatment Act. For clinical trial sponsors and clinical research organizations (CROs), …

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Enhancing Patient Access and Retention in Rare Disease Clinical Trials

Enhancing Patient Access and Retention in Rare Disease Clinical Trials

Featured in an article in PM360, Scott Gray, CEO, discusses new developments in the rare disease clinical trial industry ahead of the upcoming Rare Disease Day on February 28, 2022. Learn more about alleviating financial barriers to trial participation, mitigating geographical barriers to trial participation, and the federal efforts to support rare disease trials in …

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voice of the customer feedback

4 Ways to Drive Better Voice of the Customer Feedback

Featured in CMSwire, Alexis Lynch, Senior Marketing Manager, discusses the techniques Clincierge utilizes to gain insight into patient feedback and preferences in clinical trials. Companies are increasingly relying on feedback from Voice of the Customer (VoC) programs to deliver better service, improve marketing efforts, improve customer loyalty and provide faster customer resolution. The article explores …

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Medicaid clinical trials routine costs

Medicaid Coverage of “Routine Costs” for Clinical Trials

Featured in Applied Clinical Trials, Scott Gray, CEO discusses changes to the Medicaid program and the impact it has on clinical trial participation. On Jan. 1, 2022, coverage of all “routine costs” associated with clinical trial participation became guaranteed for Medicaid beneficiaries through the Clinical Treatment Act. For clinical trial sponsors and clinical research organizations …

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Practical Approach to Clinical Trial Diversity

A Practical Approach to Clinical Trial Diversity

In an article featured in BioProcess International, Scott Gray, CEO, discusses a practical approach to achieving inclusive representation in clinical studies. Life-science companies can attract large, diverse participant pools by reaching patients where they live, providing targeted and meaningful messaging about the benefits of trials and offering ongoing assistance.

cross-border travel logistic challenges in global studies

Overcoming the Logistics Challenges of Global Studies

In the Fall issue of Clinical Researcher, Scott Gray, CEO discusses how cross-border travel creates significant complexity for trial sponsors and clinical research organizations (CROs), who must contend with complicated travel logistics, participant and family unease, international regulatory compliance, and more. Although many of these challenges have been brought to light in recent years, COVID-19-era travel restrictions have only exacerbated these issues.