Remove financial burdens and the stress of travel
Pre-paid travel,
easy payments, and personalized patient Accommodations
Strategic Patient Management Program™
Your study runs smoother with the most experienced team of travel professionals
Your patients are in good hands. We’ve spent years building time-tested relationships with experienced partners. Each partner is experienced, high-touch, and their services are designed for clinical trial patients. They provide an expansive network to ensure preferred rates and the highest quality of service.
Ensure patient understanding, safety, and support
Processes ensuring patient safety and reliable communication are built into every service we offer. With over 28 years in travel management, we understand the specific needs of your patient population, and our services are tailored to them, your study protocol, and travel policy guidelines.
Support more diverse patients with tailored travel management.
CLINCIERGE PX™
CLINCIERGE PX™ is a comprehensive proprietary logistics and payment services platform custom–built based on years of industry-defining support strategies for global clinical trials.
Streamlined patient profile creation
Customized, protocol-specific patient support
Compliant flexibility to match your trial design while protecting data privacy
24/7 local language and time zone support
On-demand RWE and customizable data and metrics reporting
CLINCIERGE PX™
CLINCIERGE PX™ is a comprehensive proprietary logistics and payment services platform custom–built based on years of industry-defining support strategies for global clinical trials.
Streamlined patient profile creation
Customized, protocol-specific patient support
Compliant flexibility to match your trial design while protecting data privacy
24/7 local language and time zone support
On-demand RWE and customizable data and metrics reporting
Voice of the Patient Research
View the results of our recent project to explore how effective patient support strategies can reduce barriers, increase retention, and improve outcomes in rare disease clinical trials in our latest eBook.
All travel is pre-paid, removing financial burdens on your patients
Global services
Translation in over 50 languages
Offer your patients flexibility with the Clincierge Pay Portal
Patients choose how they are reimbursed and can see when funds are available.
Clincierge Coordinators don’t need access to bank information, so the patient has complete privacy and security.
Patients are not required to complete forms, we take care of all administrative tasks and paperwork.
All payments are vetted to ensure accuracy.
The Pay Portal is backed by PayPal, available in over 40 native languages and over 35 local currencies.
Get patients reimbursed faster. Our streamlined processes reduce administration tasks at the study site and wait times for the patient.
Faster payments, less paperwork
Every aspect of patient travel is managed
Travel logistics
COVID-19 Services
Transfer site personnel to patient
Convert flights to ground transportation
Rental car reimbursement
Relocate patient close to site
Chartered flights
IP/Specimen/Sample shipments
Patient support
Global services
Remove Financial Burdens and the stress of travel
Learn more about improving your clinical trials.