Focus on Being Well

Your Clincierge Coordinator Will Handle the Rest

Need assistance contacting your Clincierge Coordinator?

Every Aspect of Patient and Caregiver Travel is Covered

All travel and accommodations are pre-paid, so you can focus on wellness instead of travel planning and overwhelming expenses.

Travel Logistics

Air travel
Car service
Rail service
Hotel accommodations
Patient reimbursement
Stipend processing
Pre-paid meals
Air and road ambulance
Relocation support
Long-term housing

Clincierge PX™ Platform

Integrated data management
Personalized patient itineraries
Real-time travel booking
Automated payment processing
Ridesharing app integration
24/7 in-house help desk support
Patient, Sponsor, and Site portals

Patient Support

A single point of contact
Streamlined communication
In-country, native speakers
Supports both patient and caregivers
Cognitive disability support
Mobility disorder support

Global Services

Translation & interpreter services
Telephonic interpretation services
Passport application assistance
Visa application assistance
Clincierge Coordinator works with Sites

A Single, Dedicated Coordinator, Who is Supportive and Reliable

You will work with a coordinator in your country and time zone who speaks your language, and understands your cultural nuances. You’ll work with the same coordinator throughout the study, so they’ll have a deep understanding of your unique situation and diverse travel needs.

“I just wanted to drop a note and tell you how much we appreciate all the help you have given us as we navigate this illness, this drug trial, and getting used to frequent trips to the site for treatment. You have not only set us up with our drivers and hotels when needed, but you have also taken our calls at all hours of the day or evening when appointments have changed or taken longer than expected. We’re never left worrying about what to do next because you always take care of the details – even at the last minute. So thank you for all you do and the graciousness with which you do it. You have made this whole process work for us.”

Caregiver in a 2022 clinical trial

error: Protected content.

Voice of the Patient Research

View the results of our recent research to explore how effective patient support strategies can reduce barriers, increase retention, and improve outcomes in rare disease clinical trials in our latest eBook.

Voice of the patient