Increase Patient Recruitment and Retention

With personalized patient travel management and concierge services.

Over 40

countries supported

Over 300

trials supported

The highest

industry retention rate

Support More Patients

Support for pediatric
patients & caregivers

Support for cognitive & physical disabilities

Rare &


Attract More Patients with Travel Support

Strategic Patient Management Program (SPMP)™

With personalized travel arrangements, it is easier for potential patients to attend study visits.

Clincierge travel coordinators know how to make traveling with cognitive or physical disabilities easier for patients.

Enhancing your recruitment efforts with customized travel support can help you achieve your patient retention goals. Many patients are less anxious about committing to a study when they know they have travel support.

Reduce your study’s overall cost with increased patient participation, assisted by your Clincierge travel coordinators.

Improve Your Study Outcomes with a SPMP™

Reduce costs associated with drop-outs and keep your study on time and on budget. Patients stay in your study when travel and accommodations are easy and personalized.

The patient’s dedicated Clincierge coordinator is attentive and available to ensure that everything goes smoothly.

Site Teams Focus on Patients and Data

Clincierge coordinators reduce the administrative burden on site staff by handling patient payments. Your site team is free to focus on the site’s productivity, the patients, and the quality of the trial data.

The Clincierge Pay Portal

Fast and Easy Patient Payments and Reimbursements

Ensure patients are paid quickly via the Clincierge Pay Portal, relieving any financial burden to joining and staying in your clinical trial.

Every Aspect of Patient Travel is Managed

Travel Logistics

Air travel
Car service
Rail service
Hotel accommodations
Patient reimbursement
Stipend processing
Pre-paid meals
Air and road ambulance
Relocation support
Long-term housing

Clincierge PX™ Platform

Integrated data management
Personalized patient itineraries
Real-time travel booking
Automated payment processing
Ridesharing app integration
24/7 in-house help desk support
Patient, Sponsor, and Site portals

Patient Support

A single point of contact
Streamlined communication
In-country, native speakers
Supports both patient and caregivers
Cognitive disability support
Mobility disorder support

Global Services

Translation & interpreter services
Telephonic interpretation services
Passport application assistance
Visa application assistance

Learn More About Improving Your Clinical Trials

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Voice of the Patient Research

View the results of our recent research to explore how effective patient support strategies can reduce barriers, increase retention, and improve outcomes in rare disease clinical trials in our latest eBook.

Voice of the patient