With travel coordinators in over 40 countries, patients and caregivers receive support from an expert who speaks their language and is familiar with local obstacles and requirements.
From coordinating customized patient transportation to streamlining patient reimbursements, local support catches details someone else might miss.
Local Support in Over 40 Countries
Click the map below to meet our Clincierge Travel Coordinators.
Map
The majority of our global Clincierge Coordinators are independent contractors. We source experts from over 40 countries to provide superior support and service.
Dennis, Clincierge Coordinator
A Single, Dedicated Coordinator to Provide One-on-One Support
Patients and caregivers trust their coordinator when they have the opportunity to build a relationship with a single point of contact who is available to support them.
Each travel concierge is assigned to a patient to provide continuous support and works with them for the length of the clinical trial.
“Doing anything like this with our daughter is so very difficult, but all of you amazing people make it possible.”
Caregiver in a 2020 clinical trial
Every Aspect of Patient Travel is Managed
Travel Logistics
Air travel
Car service
Rail service
Hotel accommodations
Patient reimbursement
Stipend processing
Air and road ambulance
Relocation support
Long-term housing
COVID-19 Services
Transfer site personnel to patient Convert flights to ground transportation Rental car reimbursement Relocate patient close to site Chartered flights IP/Specimen/Sample shipments