Industry-Leading Patient Retention

Made possible by our patient travel and logistics coordinators.

Clincierge Travel Coordinator

29+ years

supporting global travel

1:1 Service

for the patient's entire trial

Over 40

countries supported Locally

Speak the Patient's Language

With travel coordinators in over 40 countries, patients and caregivers receive support from an expert who speaks their language and is familiar with local obstacles and requirements.

From coordinating customized patient transportation to streamlining patient reimbursements, local support catches details someone else might miss.

“Clincierge has been truly amazing to work with. I have zero suggestions for how to improve. My coordinator has been a lifesaver!”

Patient in a 2022 clinical trial

Local Support in Over 40 Countries

Click the map below to meet our Clincierge Travel Coordinators.


The majority of our global Clincierge Coordinators are independent contractors.
We source experts from over 40 countries to provide superior support and service.

Clincierge Travel Coordinator

A Single, Dedicated Coordinator to Provide One-on-One Support

Patients and caregivers trust their coordinator when they have the opportunity to build a relationship with a single point of contact who is available to support them.

Each travel concierge is assigned to a patient to provide continuous support and works with them for the length of the clinical trial.

Voice of the patient

Voice of the Patient Research

View the results of our recent project to explore how effective patient support strategies can reduce barriers, increase retention, and improve outcomes in rare disease clinical trials in our latest eBook.

Every Aspect of Patient Travel is Managed

Travel Logistics

Air travel
Car service
Rail service
Hotel accommodations
Patient reimbursement
Stipend processing
Pre-paid meals
Air and road ambulance
Relocation support
Long-term housing

Clincierge PX™ Platform

Integrated data management
Personalized patient itineraries
Real-time travel booking
Automated payment processing
Ridesharing app integration
24/7 in-house help desk support
Patient, Sponsor, and Site portals

Patient Support

A single point of contact
Streamlined communication
In-country, native speakers
Supports both patient and caregivers
Cognitive disability support
Mobility disorder support

Global Services

Translation & interpreter services
Telephonic interpretation services
Passport application assistance
Visa application assistance

Focus on the Patient and Your Trial Outcome, Not on Logistics

Learn more about improving your clinical trials.